Return Policy

Return Merchandise Authorization. Please contact us first if you wish to return your order, including reason for return.

keepsakes.me@gmail.com -

772 349 0308

Our policy lasts 7 days. If 7 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Please read our page on how to ship delicate items before packing and sending. Thank you.

https://thevintageteacup.us/blogs/news/packaging-bone-china-for-shipment-careful-packing-of-delicate-pieces

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.

Shipping
To return your product, please contact us, we are here to help.

Kathleen Korwek
3500 S Kanner Hwy, Lot 47
Stuart, FL, 34994
USA

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. 

Restocking Fee: Returned items will incur a restocking fee of 10%. 

If you are shipping an item over $35, you should consider using a trackable shipping service or purchasing shipping insurance.